SERVICES

Our billing services are tailored to:

• Create minimal disruptions on your operations 
• Capture the maximum payment for services
• Protect you against payer recoupments and/or penalties
• Provide you with resources to grow your business
• Keep you up to date on payer requirements

We utilize your existing billing systems and EHRs - whether it's Simple Practice, TheraNest, TherapyNotes, or one of the other numerous EHRs.

Our billing services are more than just submitting claims and monitoring payments.  We offer a comprehensive approach to billing that supports you in all aspects of your business.  Our billing services include:

• Protections against payer recoupments and penalties
• Compliance audits 
• Monitoring of authorized units
• Assistance with authorization requests and appeals
• Staff training
• Billing policies & procedures, including policies on when/how you can wave member co-pays and deductibles
• Free ad hoc consultations
• Support with payer audits
• Customized reports

With our billing services, you will gain a trusted partner and a thorough billing process, starting when a patient schedules their appointment to monitoring claims and invoices until full payment is received.  We pursue every dollar owed and help ensure you're compliant with all CMS and commercial payer requirements. 

Our Compliance Audits are an easy way for you identify quality improvement opportunities and be provided peace of mind that your agency is operating within the scope of all federal, state, and payer requirements.  

With so many requirements from licensure bodies, to CMS, and commercial payers, it's difficult to keep things straight and protect against payer recoupments or monetary penalties. We are experts in regulatory requirements and can help assure that your business is too. 

Compliance audits are completed in one day and help accomplish the following:

• Ensure compliance with federal, state, and payer requirements
• Ensure compliance with licensure and certification boards
• Minimize your exposure to payer audits and payer penalties
• Strengthen your clinical documentation
• Ensure claim submissions are coded appropriately

The audits come with a detailed report of our audit findings and recommendations.  And more importantly, an audit will provide you with peace of mind, knowing that you're going to be prepared if any payers audit your agency. 

Our compliance audits are free of charge if you decide to contract with our billing services.