About Solvent Practice Solutions

Solvent Practice Solutions, LLC started in July 2020 with the mission to build a stronger, more financially solvent network of behavioral health providers who, in turn, can serve their communities better. Today, the company provides billing, credentialing, and consulting services to providers throughout the country and continues to grow through referrals from other providers.

Brett Jossis

As the Quality and Compliance Director for a Medicaid behavioral health contractor, Brett Jossis witnessed the difficulties providers experienced capturing compensation for care provided, and patients’ struggles navigating the system. Solvent Practice Solutions is the fruition of Brett’s vow to help providers and patients.

Brett served as Quality and Compliance Director for Optum under the Optum Idaho Health Plan—Idaho Medicaid’s Behavioral Health managed care contractor—holding a contract exceeding one billion dollars. During his tenure at Optum, Brett directed various functions within Optum Idaho, led quality improvement projects, and proactively advocated for countless healthcare providers. Among other day-to-day duties, Brett served as co-chairman of the Quality Improvement and Clinical Advisory committees, directed compliance initiatives, oversaw Program Network Integrity activities, and coordinated quality improvement efforts between Optum and Medicaid.

Brett’s accomplishments include being a Certified Professional in Healthcare Quality (CPHQ), Certified Professional Biller (CPB), ISO 9001 certified in Auditing Healthcare Management Systems, and is experienced in lean and six sigma. He earned his MBA from Northwest Nazarene University, graduating at the top of his class. He graduated with honors as a double major at the University of Oregon in mathematics and economics.

Brett cherishes his time with his wife and two young children, traveling the country in their 5th wheel, and playing golf.

Becky Fernandez

Quality Assurance and Implementation Director

Becky lives in Garden City, Idaho, and is a Certified Professional Biller with a Master’s degree in Counseling and a Bachelor’s degree in Psychology. Becky’s background is extensive and unparalleled, making her the perfect person to help providers get their billing and credentialing in order. She worked as a counselor and case manager for over 15 years and has multiple years of experience working for Optum, helping handle claim appeals, amongst many other responsibilities.

Becky enjoys hiking, reading, and spending time with her husband and daughter.

Kaylee Gallegos

Billing Specialist

Residing in Boise, Idaho, Kaylee has a wealth of billing experience in small office settings and for large hospital systems and is one of the nicest people you’ll ever meet. She is a Certified Billing & Coding Specialist and enjoys handling complicated billing tasks, making her one of the best billers we’ve ever worked with.

Kaylee enjoys exploring the great outdoors with her husband and their Golden Doodle, Apollo.

Kelly Mills

Billing Specialist

From Jerome, Idaho, Kelly is an experienced Billing Specialist with over 12 years of billing experience. Kelly has also worked as an office manager for multiple clinics and understands the full scope of operating a successful business. Kelly is married and has two awesome kids.

Kelly and her husband, Jarrett, train Quarter Horses, and she also enjoys gardening, crafts, and spending time with family and friends.

Jodi Natale

Billing Specialist

Residing in Clearwater, Florida, Jodi is a valuable member of our team with almost 20 years of experience in healthcare and dealing with insurance. Jodi prides herself on not cutting corners, leading agencies in complying with insurance requirements, and maximizing revenue.

In Jodi’s free time, she enjoys long morning walks, kayaking, and hanging out with her husband, dogs, and cats.

Tess Williams

Billing Specialist

Tess resides outside Ammon, Idaho, and has her Professional Billing Certificate (CPB) and Medical Coding and Billing Career Diploma. She’s experienced in Simple Practice and has knowledge of various payers across multiple states.

Tess enjoys doing anything outdoors, reading, cheering for the Vegas Golden Knights, crafting, and, most of all, hanging out with her husband, son, and two dogs.

Darlene Morrow

Billing Specialist

Residing out of Gurnee, Illinois, Darlene has over 17 years of billing experience. With her positive attitude and tenacity to tackle any issue, Darlene is a valued Solvent Practice Solutions team member. Darlene is experienced in billing over multiple states through various EHRs.

When asked why Darlene chose the Medical Reimbursement and billing field as a career, she answered, “Because the world needs more people that care about people. In this business, I get to interact with all sorts of amazing human beings. I don’t just love what I do, says Darlene. I actually ‘like’ it.”

Jeanette Paintsil

Billing Specialist

Jeanette, a Certified Professional Biller (CPB-AAPC), lives in the Chicagoland Area, Illinois, and has over 20 years of medical billing and practice management experience. Originally born in Ghana, she has a Ph.D. in Microbiology and Immunology. Jeanette excels in communicating and is experienced in billing multiple specialties over multiple states and EHRs. She also has a certificate in Behavioral Health Coding from AAPC.

Jeanette enjoys cooking and baking, playing Sudoku, Cross Math, Word Search and Jigsaw.

Schedule a free 30-minute consultation